The Tennessee Bureau of Investigation seeks interested and qualified candidates for the following open positions.

now-hiring-genericBUSINESS TECH SUPPORT-INTERMEDIATE
INFORMATION SYSTEMS DIVISION, TBI HEADQUARTERS
1 VACANCY

JOB DUTIES
Learns the technical and business functions of program areas in order to provide hardware and software technical support.  Completes all assigned incident and service requests within the Service Level Agreement (SLA) determined for the request type.  Uses the Incident Management System to provide status of incident and service requests.  Works with Business Tech Support-Advanced staff to obtain quotes from vendors and prepare Requests for Purchases (RFPs).  Works with Business Tech Support-Advanced staff to maintain hardware inventory, including peripheral devices, as hardware is added, reassigned, or surplused.  Responsible for deployment of new hardware, including scheduling, delivery, setup, installation, and user training.  Responsible for surplusing all outdated hardware, including destruction of hard drives and removal of equipment.  Works with Business Tech Support-Advanced staff to obtain approval, schedule visits, and travel to TBI field offices to provide information updates and/or address technical issues.

MINIMUM QUALIFICATIONS
Education and Experience: 
Graduation from an accredited college or university with a bachelor’s degree and one year of experience in any one of the areas listed (1) the resolution of data manipulation errors, the maintenance of computer hardware or the correction of other related system operations problems for computer system hardware or software; or (2) the strategic planning of hardware or software components; or (3) applications programming, or (4) the systematic analysis of user and systems requirements for computer or information systems; or (5) training or instruction of individuals in systems analysis, applications programming, or proper utilization and implementation of hardware or software systems components within computer or information systems.

MONTHLY SALARY RANGE: $3,205 – $5,129

For additional information please contact:
Lauren Hewgley
Human Resources Unit
Phone: (615) 744-4284
Lauren.Hewgley@tn.gov

Apply for this position on requisition 153820 on the Tennessee Department of Human Resources website from July 6 – July 12, 2016 at http://www.tn.gov/hr/topic/employment-opportunities.

Positions will remain posted from July 6 – July 12, 2016 for a total of five business days.

The Tennessee Bureau of Investigation is an equal opportunity, equal access, affirmative action employer.


TRAINING OFFICER 1
TRAINING DIVISION, TBI HEADQUARTERS
1 VACANCY

JOB DUTIES
Responsible for developing curriculum and publishing completed courses via the TBI online training platform, Adobe Captivate, Adobe Presenter, and Storyline. Provides customer service to online students by providing technical assistance for navigating courses via desktops, laptops, tablets, and cell phones. Coordinates and facilitates webinars of training by insuring appropriate equipment is set up in a timely manner and records the training for later use. Obtains appropriate accreditation approvals for courses by providing proper documentation for approval, such as Peace Officer Standards Training (POST) credit by the POST Commission.

MINIMUM QUALIFICATIONS
Education and Experience:
  Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to two years of full-time professional work in one or a combination of the following: academic teaching; educational administration; development of instructional materials for academic programs; or training.

Substitution of Education for Experience: Additional graduate course work in one or a combination of the following may be substituted for the required experience on a year-for-year basis, to a maximum of two years: (1) Human Resources Management; (2) Industrial/Organizational Psychology; or (3) any field related to the design or evaluation of curriculum and related instructional processes, including, but not limited to Curriculum and Instruction, or Educational/Instructional Media Design, Educational Evaluation, Research, and Statistics. (e.g., 36 graduate quarter hours may be substituted for one year of required experience).

Substitution of Experience for Education: Any teaching or training experience, or any remaining professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

OR One year of professional experience in delivering workforce training with the State of Tennessee.

MONTHLY SALARY RANGE: $3,053 – $4,883

For additional information please contact:
Lauren Hewgley
Human Resources Unit
Phone: (615) 744-4284
Lauren.Hewgley@tn.gov

Apply for this position on requisition 153800 on the Tennessee Department of Human Resources website July 6 – July 12, 2016 at http://www.tn.gov/hr/topic/employment-opportunities.

Positions will remain posted from July 6 – July 12, 2016, for a total of five business days.

The Tennessee Bureau of Investigation is an equal opportunity, equal access, affirmative action employer.


TRAINING OFFICER 2
TRAINING DIVISION, TBI HEADQUARTERS
1 VACANCY

JOB DUTIES
Responsible for instructing, developing, and/or coordinating training for the Tennessee Department of Children’s Services Child Protective Services Investigators, the Tennessee Department of Human Services Investigators, the Basic Criminal Investigation School, TBI Citizens’ Academy, TBI Director’s Academy, and TBI online courses via TBI LEARN. Receives voluntary internship applications, interviews qualified intern applicants, recommends interns for selection; and coordinates and schedules the training of interns. Leads the Training Officers and online Training Officer’s projects, assists in preparing the annual Training Budget, and assesses the travel and training savings due to the TBI LEARN online training system. Obtains Peace Officer Standards Training (POST) accreditation for courses taken by law enforcement officers, verifies courses adhere to POST and Commission on Accreditation for Law Enforcement Agencies (CALEA) training standards, and researches accreditation for additional courses, as they are developed. Researches and assists in researching additional curriculum for both classroom and online training courses.

MINIMUM QUALIFICATIONS
Education and Experience:
 Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to three years of full-time professional work in one or a combination of the following: academic teaching; educational administration; development of instructional materials for academic programs; or training.

MONTHLY SALARY RANGE: $3,533 – $5,655

For additional information please contact:
Lauren Hewgley
Human Resources Unit
Phone: (615) 744-4284
Lauren.Hewgley@tn.gov

Apply for this position on requisition 153805 on the Tennessee Department of Human Resources website July 6 – July 12, 2016 at http://www.tn.gov/hr/topic/employment-opportunities.

Positions will remain posted from July 6 – July 12, 2016, for a total of five business days.

The Tennessee Bureau of Investigation is an equal opportunity, equal access, affirmative action employer.

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