SHELBY COUNTY – An investigation by special agents with the Tennessee Bureau of Investigation’s Medicaid Fraud Control Division has resulted in the arrest of a Memphis woman accused of abusing a vulnerable adult in her care.
On September 3rd, after receiving a referral from Adult Protective Services, TBI agents began investigating allegations against Shanda Michele Jackson (DOB: 07/20/78), who was working as a caregiver at the time of the alleged incident. During the course of the investigation, TBI agents determined that Jackson had been involved in a physical altercation with a TennCare recipient for whom she was being paid to provide in-home care services.
On September 9th, after obtaining a search warrant, TBI agents, with the assistance from the Shelby County Sheriff’s Office, took Jackson into custody, charging her with Abuse of a Vulnerable Adult. She was booked into the Shelby County Jail and released on a $5,000 bond.
The charges and allegations referenced in this release are merely accusations of criminal conduct and not evidence. The defendant is presumed innocent unless and until proven guilty beyond a reasonable doubt and convicted through due process of law.
NOTE: The TBI’s Medicaid Fraud Control Division receives 75 percent of its funding from the U.S. Department of Health and Human Services under a grant award totaling $10,782,912 for federal Fiscal Year 2024-2025. The remaining 25 percent, totaling $3,594,302 for Fiscal Year 2024-2025, is funded by the State of Tennessee.

